Unable adding host from ui

[ahmadamirahmadi007]

problem

i can not add additional host into cluster And the ok button does not do anything.

versions

ACS 4.21
KVM

The steps to reproduce the bug

adding host from ui

What to do about it?

[abdessalllam]

Open the browser console, you should see API errors of why its not working, Check Cloudstack & Cloudstack agent logs in /var/log/cloudstack/management/ and /var/log/cloudstack/agent/.

Open the server terminal and do (tail -f /var/log/cloudstack/management/management-server.log) and click on the OK button again and see the logs.
Or (grep -i -E 'exception|unable|fail|invalid|leak|warn|error' /var/log/cloudstack/management/management-server.log) or (tail -50 /var/log/cloudstack/management/management-server.log)after clicking on OK.
Same for the agent logs
/var/log/cloudstack/agent/agent.log

[pavanaravapalli]

@ahmadamirahmadi007
What errors did you identify in the logs? Also check if the KVM host has libivrtd running status.

[kiranchavala]

@ahmadamirahmadi007

Was able to add the host successfully , it just took some 1 min for the UI to respond

Can you try again with the API call

https://cloudstack.apache.org/api/apidocs-4.21/apis/addHost.html

Logs

2025-10-08 09:38:37,531 DEBUG [c.c.a.ApiServlet] (qtp253011924-21:[ctx-1d440661]) (logid:3cfa0f6a) ===START=== 10.0.3.251 -- POST addHost
2025-10-08 09:38:37,532 DEBUG [c.c.a.ApiServlet] (qtp253011924-21:[ctx-1d440661]) (logid:3cfa0f6a) Two factor authentication is already verified for the user 2, so skipping
2025-10-08 09:38:37,538 DEBUG [c.c.a.ApiServer] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) CIDRs from which account 'Account [{"accountName":"admin","id":2,"uuid":"938a6f38-a418-11f0-87c4-1e003d00039b"}]' is allowed to perform API calls: 0.0.0.0/0,::/0
2025-10-08 09:38:37,540 INFO [o.a.c.a.DynamicRoleBasedAPIAccessChecker] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Account for user id 938bb195-a418-11f0-87c4-1e003d00039b is Root Admin or Domain Admin, all APIs are allowed.
2025-10-08 09:38:37,540 DEBUG [o.a.c.a.StaticRoleBasedAPIAccessChecker] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) RoleService is enabled. We will use it instead of StaticRoleBasedAPIAccessChecker.
2025-10-08 09:38:37,540 DEBUG [o.a.c.r.ApiRateLimitServiceImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) API rate limiting is disabled. We will not use ApiRateLimitService.
2025-10-08 09:38:37,543 WARN [c.c.a.d.ParamGenericValidationWorker] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Received unknown parameters for command addHost. Unknown parameters : clustertype
2025-10-08 09:38:37,547 INFO [c.c.r.ResourceManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Trying to add a new host at http://10.0.34.250 in data center Zone {"id": "1", "name": "zone1", "uuid": "688e5c4c-4c79-4848-b98c-788637390c06"}
2025-10-08 09:38:37,687 WARN [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Failed to authenticate with ssh key
2025-10-08 09:38:37,688 INFO [c.c.h.k.d.KvmServerDiscoverer] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Failed to authenticate with ssh key, retrying with password
2025-10-08 09:38:37,705 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Executing cmd: ls /dev/kvm
2025-10-08 09:38:38,908 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Executing cmd: sudo /usr/share/cloudstack-common/scripts/util/keystore-setup /etc/cloudstack/agent/agent.properties /etc/cloudstack/agent/
2025-10-08 09:38:41,718 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) SSH command: sudo /usr/share/cloudstack-common/scripts/util/keystore-setup /etc/cloudstack/agent/agent.properties /etc/cloudstack/agent/
2025-10-08 09:38:41,790 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Executing cmd: sudo /usr/share/cloudstack-common/scripts/util/keystore-cert-import /etc/cloudstack/agent/agent.properties QahWqUQXcJK2ak4N /etc/cloudstack/agent/
2025-10-08 09:38:45,408 DEBUG [c.c.h.k.d.KvmServerDiscoverer] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Succeeded to import certificate in the keystore for agent on the KVM host: 10.0.34.250. Agent secured and trusted.
2025-10-08 09:38:45,418 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Executing cmd: cloudstack-setup-agent -m 10.0.35.8 -z 1 -p 1 -c 1 -g 15416d60-5a50-3f32-820f-954b5eceb278 -a -s --pubNic=cloudbr1 --prvNic=cloudbr0 --guestNic=cloudbr1 --hypervisor=kvm
2025-10-08 09:39:18,429 DEBUG [c.c.u.s.SSHCmdHelper] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) SSH command: cloudstack-setup-agent -m 10.0.35.8 -z 1 -p 1 -c 1 -g 15416d60-5a50-3f32-820f-954b5eceb278 -a -s --pubNic=cloudbr1 --prvNic=cloudbr0 --guestNic=cloudbr1 --hypervisor=kvm
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: XcpServerDiscoverer
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: HypervServerDiscoverer
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: ExternalServerDiscoverer
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: TungstenElement
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: NsxElement
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: NetrisElement
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: ClusteredVirtualMachineManagerImpl
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: NetworkOrchestrator
2025-10-08 09:39:48,450 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: StoragePoolMonitor
2025-10-08 09:39:48,450 DEBUG [o.a.c.s.d.p.AdaptivePrimaryHostListener] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) hostAdded called
2025-10-08 09:39:48,450 DEBUG [o.a.c.s.d.p.AdaptivePrimaryHostListener] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) hostAdded called
2025-10-08 09:39:48,470 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: VmwareManagerImpl
2025-10-08 09:39:48,470 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: SecondaryStorageListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: DeploymentPlanningManagerImpl
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: SecurityGroupListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: SshKeysDistriMonitor
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: VpcVirtualNetworkApplianceManagerImpl
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: UploadListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: SshKeysDistriMonitor
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: VirtualNetworkApplianceManagerImpl
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: DirectNetworkStatsListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: ConsoleProxyListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: DownloadListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: StorageCapacityListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: ComputeCapacityListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: BehindOnPingListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: SetHostParamsListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: LocalStoragePoolListener
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: CustomServerDiscoverer
2025-10-08 09:39:48,471 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: KvmServerDiscoverer
2025-10-08 09:39:48,473 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) Sending host added to listener: LxcServerDiscoverer
2025-10-08 09:39:48,485 DEBUG [c.c.a.ApiServlet] (qtp253011924-21:[ctx-1d440661, ctx-96308e9d]) (logid:3cfa0f6a) ===END=== 10.0.3.251 -- POST addHost

[rajujith]

@ahmadamirahmadi007 check the KVM agent log to see if there is any error configuring the agent. Check the /etc/cloudstack/agent/agent.properties to confirm whether the agent got configured, if its configured start and agent and check the logs.

[kiranchavala]

@ahmadamirahmadi007 created a Ui issue

#11813

[kiranchavala]

Closing the disscussion as the issue is fixed

#11815