When I start a new chat from the home page with Agent A, I expect Agent A to remain selected the next time I start a chat. Instead, the home page selects the same agent each time based on the current list order.
Steps to reproduce
- Open the home page in a workspace with at least two agents.
- In the new-chat composer, select Agent A.
- Start the chat session.
- Return to the home page and open the new-chat composer again.
Expected behavior
Agent A, the agent used for the most recently created chat, is selected by default.
If the user has not created a chat before, or the last-used agent is no longer available, the home page can use its existing fallback selection.
Actual behavior
The home page selects the same agent according to the current agent ordering instead of remembering Agent A.
Environment
Reported from the current home-page chat flow. The behavior has not yet been independently reproduced.
When I start a new chat from the home page with Agent A, I expect Agent A to remain selected the next time I start a chat. Instead, the home page selects the same agent each time based on the current list order.
Steps to reproduce
Expected behavior
Agent A, the agent used for the most recently created chat, is selected by default.
If the user has not created a chat before, or the last-used agent is no longer available, the home page can use its existing fallback selection.
Actual behavior
The home page selects the same agent according to the current agent ordering instead of remembering Agent A.
Environment
Reported from the current home-page chat flow. The behavior has not yet been independently reproduced.