Found multiple accounts with same username

[dylankdreyer78]

When trying to log in using the CLI I get this error:

I have obviously made a mess of things here but I don't know how to sort this out now :/

Any ideas?

[jiasli]

Could you please share some extra information:

1. How is Azure CLI installed? Did you install it following https://docs.microsoft.com/en-us/cli/azure/install-azure-cli-windows?tabs=azure-cli or using pip?
2. Could you turn off token encryption first and log in again?

   az config set core.token_encryption=false
   az login
   

   Then share the content of Account property in C:\Users\<username>\.azure\msal_token_cache.json.
   ⚠ token_encryption is experimental and subject to change at any time!

[dylankdreyer78]

Thanks so much for pointing me in the right direction. cleared the cache and works 100% now!

[jiasli]

dylankdreyer78, I am glad to know it works for you. Do you mind letting us know what action you have performed? Thanks a lot.

[dylankdreyer78]

No problem. I deleted the json files in the .azure directory :)

[jiasli]

Hmm... This still didn't reveal why it happened in the first place. Anyway, we will keep monitoring for other occurrences. Thanks for letting us know.

[hivyas]

Hi there, I am seeing the same issue. Deleting the cache file and relogging in did not work. I also only see a msal_token_cache.bin file, not a .json file.

EDIT: After running az config set core.token_encryption=false az login --use-device-code (az login never works for me) I now see a .json file.

"Account": {
        "508c96e0-d4ff-4c30-b886-34c377353339.72f988bf-86f1-41af-91ab-2d7cd011db47-login.microsoftonline.com-organizations": {
            "home_account_id": "508c96e0-d4ff-4c30-b886-34c377353339.72f988bf-86f1-41af-91ab-2d7cd011db47",
            "environment": "login.microsoftonline.com",
            "realm": "organizations",
            "local_account_id": "508c96e0-d4ff-4c30-b886-34c377353339",
            "username": "hivyas@microsoft.com",
            "authority_type": "MSSTS"
        },
        "508c96e0-d4ff-4c30-b886-34c377353339.72f988bf-86f1-41af-91ab-2d7cd011db47-login.microsoftonline.com-72f988bf-86f1-41af-91ab-2d7cd011db47": {
            "home_account_id": "508c96e0-d4ff-4c30-b886-34c377353339.72f988bf-86f1-41af-91ab-2d7cd011db47",
            "environment": "login.microsoftonline.com",
            "realm": "72f988bf-86f1-41af-91ab-2d7cd011db47",
            "local_account_id": "508c96e0-d4ff-4c30-b886-34c377353339",
            "username": "hivyas@microsoft.com",
            "authority_type": "MSSTS"
        }
    },