Technical Writer with 9+ years of experience creating technical documentation for software, SaaS, and industrial automation systems. Currently, I create and localize knowledge base content for a multi-channel marketing automation platform with 3M+ registered users. I also build AI-assisted documentation workflows that improve consistency and accelerate content delivery. My experience includes knowledge bases, user guides, installation and integration manuals, release notes, localization, and docs-as-code practices. I work with Markdown, HTML, Confluence, Joomla, Jira, Trello, Redmine, and Notion. With a background in engineering and QA automation, I enjoy translating complex technical concepts into clear, practical documentation that helps users succeed and reduces support effort.