UX Systems Thinker • Product Support • QA (Exploratory & Manual) • Technical Documentation • VR & Interactive Systems
I work at the intersection of users, systems, and complexity.
My focus is on identifying friction in complex systems and improving how people understand, navigate, and interact with them—whether that system is:
- enterprise cloud infrastructure
- documentation pipelines
- educational software
- or immersive VR environments
I specialize in:
- UX testing through real user behavior observation
- exploratory QA and system debugging
- technical documentation and developer enablement
- translating complex systems into usable workflows
I have long-term experience providing structured UX and systems feedback across games, interactive media, and consumer-facing products in both formal and informal environments.
- VR and indie game playtesting (including early-stage and iterative builds under NDA)
- Board game testing and feedback through structured playtest groups
- Live usability feedback during game development sessions and hackathons
- Remote playtesting during COVID using digital platforms (Discord, Tabletop Simulator)
- Public and community playtesting at conferences and industry events
- Independent game development communities (e.g., game jams and hackathons)
- Industry showcases and indie developer events (Seattle-based and regional conventions)
- Platform and product feedback sessions within large-scale tech environments
- Remote asynchronous playtesting groups and online communities
In addition to games, I have provided structured usability and feedback input for:
- consumer hardware and software ecosystems
- voice assistant and smart home systems
- retail and commerce experiences
- early-stage product prototypes in controlled testing environments
Across all environments, my feedback consistently focuses on:
- user comprehension of system rules and constraints
- friction in onboarding and learning systems
- behavioral responses to difficulty, ambiguity, and feedback loops
- clarity of interaction design under real user conditions
- emotional and cognitive response to system structure
Some playtesting work is covered under NDA and cannot be named directly. Descriptions reflect the nature of the work without disclosing confidential project details.
A large-scale developer experience and documentation system supporting AWS SDK code examples across multiple languages.
- Migration of embedded documentation code into GitHub-based workflows
- Structuring reusable, version-controlled SDK examples
- Improving consistency across languages and AWS services
- Supporting documentation build pipelines and validation workflows
- Helping technical writers and developers collaborate on executable examples
One of my most impactful contributions was designing and implementing pull request validation checks that improved the reliability of the code example pipeline.
This system:
- detected common errors before integration builds ran overnight
- reduced broken builds in the documentation pipeline
- provided actionable feedback to developers at PR time
- included guidance on how to fix issues (not just failure messages)
- helped bridge the gap between technical writers and SDK developers
This significantly improved:
- build stability in documentation systems
- developer onboarding and contribution success
- turnaround time for fixing broken examples
- overall confidence in the code example pipeline
- https://docs.aws.amazon.com/code-samples/latest/catalog/welcome.html
- https://github.com/awsdocs/aws-doc-sdk-examples
Developer Experience • CI / PR Validation • Documentation Systems • Code Example Architecture • Pipeline Reliability
A VR narrative experience exploring constrained labor systems through embodied interaction and systems design.
- Full VR interaction system using Unity + HTC Vive
- Economic constraint simulation (wages vs controlled costs)
- Illness, debt, and environmental degradation systems
- UX-driven pacing and behavioral observation design
- Iterative redesign based on live demo user behavior
Players naturally attempt to optimize within systems—even when outcomes are structurally constrained.
This behavior was central to the experience design.
- Steam: https://store.steampowered.com/app/847790/Indentured_Servant/
- Itch.io: https://indenturedservant.itch.io/indentured-servant
- Source: https://github.com/jschwarzwalder/indenturedServant
VR Interaction Design • UX Research • Systems Design • Social Simulation • Behavioral Observation
A classroom web application designed to help teachers monitor student emotional states through fast, structured check-ins.
- Student emotional check-in system
- Teacher dashboard for risk and trend visualization
- UX iteration based on classroom feedback
- Data privacy and deletion workflows
- Full-stack implementation (PHP / MySQL / Bootstrap)
- Archived site: https://web.archive.org/web/20180117232012/http://emotionscount.com/
- Article: https://medium.com/green-river-web-mobile-developers/emotions-count-699aa088f380
- News coverage:
UX Design • Education Technology • Product Thinking • User Research • Full-Stack Development
Across all my work, I consistently focus on:
- how users behave under constraints
- where systems create confusion or friction
- how information architecture affects decision-making
- how documentation and UI shape user outcomes
- how to make complex systems observable and understandable
UX Testing • QA (Exploratory & Manual) • Product Support • System Design • VR Interaction Design
Technical Writing • Developer Experience (DevEx) • Documentation Systems
Python — automation, QA tooling, documentation systems, and internal developer workflows
I am currently focused on roles involving:
- UX / Product Testing
- QA (Manual + Exploratory)
- Product Support Engineering
- Developer Experience (DevEx)
- Technical Documentation Systems
- Operations / Enablement roles in technical environments