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Merged
callumalpass merged 1 commit into from
Aug 23, 2026
Merged

Publish status and incident history #24

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2 changes: 2 additions & 0 deletions src/components/SiteFooter.astro
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Expand Up@@ -24,6 +24,8 @@
<div>
<strong>Project</strong>
<a href="https://github.com/mdbase-dev">GitHub</a>
<a href="https://status.mdbase.dev">Status</a>
<a href="/incidents/">Incidents</a>
<a href="/privacy/">Privacy</a>
<a href="/terms/">Terms</a>
</div>
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64 changes: 64 additions & 0 deletions src/pages/incidents/2026-08-18-candidate-b-production/index.astro
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---
import BaseLayout from "../../../layouts/BaseLayout.astro";
---

<BaseLayout
title="Candidate B production availability incident"
description="Summary of the resolved 18 August 2026 mdbase Connect production availability incident."
>
<article class="legal">
<header>
<p class="eyebrow">18 August 2026 · Resolved</p>
<h1>Candidate B production availability incident</h1>
<p>
A production storage upgrade caused customer-visible interruptions while
the service was moved to a new release.
</p>
</header>

<h2>Customer impact</h2>
<p>
On 17–18 August, reads and writes through mdbase hosted storage, Connect,
and MCP were unavailable during two UTC windows: 23:37:04–23:45:17 on 17
August, and 23:51:38 on 17 August–04:15:16 on 18 August. Requests returned
503 responses. The first window is conservatively measured through the
completed restoration, and the second ends when normal authenticated reads
and writes resumed.
</p>
<p>
The release also caused two narrower hosted-storage interruptions on 18
August: approximately 09:2x–09:44 UTC (about 20 minutes), and
11:49:00–11:49:33 UTC. Hosted collection operations returned 502 responses;
Connect and MCP remained available during the second interruption.
</p>

<h2>Data integrity</h2>
<p>
No canonical encrypted records were lost or rewritten. Exact Markdown
remained the authoritative copy throughout recovery. Projection integrity
was verified after the upgrade, and authenticated record and file
write-read-delete checks passed after service restoration. There was no
identified confidentiality impact.
</p>

<h2>Correction</h2>
<p>
The rollout was completed using durable progress checkpoints and additional
verification before traffic reopened. Deployment checks were corrected so
a closed service is tested for liveness rather than readiness. The later
hosted-storage defect was fixed by keeping unaffected projections current
when a saved view changes and by preventing one degraded collection from
withdrawing the whole provider. Future storage migrations require measured
production-shape rehearsals, a bounded outage decision, resumable recovery
testing, and independent post-deployment read/write checks.
</p>

<h2>Beta service</h2>
<p>
Connect remains a beta service with no availability SLA. This permanent
summary records how a beta failure affected customers and what changed; it
is not an uptime commitment. Current conditions are published on the
<a href="https://status.mdbase.dev">service status page</a>.
</p>
</article>
</BaseLayout>
49 changes: 49 additions & 0 deletions src/pages/incidents/index.astro
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---
import BaseLayout from "../../layouts/BaseLayout.astro";
---

<BaseLayout
title="Incidents"
description="Permanent summaries of customer-visible mdbase service incidents."
>
<section class="page-hero">
<div class="page-hero__inner">
<div>
<p class="eyebrow"><i></i> Service history</p>
<h1>Incidents</h1>
</div>
<div class="page-hero__aside">
<p>
Permanent summaries of customer-visible service incidents and the
corrections made during the Connect beta.
</p>
<div class="button-row">
<a class="button button--primary" href="https://status.mdbase.dev">
Current service status
</a>
</div>
</div>
</div>
</section>

<section class="content-section">
<h2>Archive</h2>
<div class="steps">
<article class="step">
<div>
<p class="eyebrow">18 August 2026 · Resolved</p>
<h3>
<a href="/incidents/2026-08-18-candidate-b-production/">
Candidate B production availability incident
</a>
</h3>
<p>
A production change caused two extended availability interruptions
and two shorter hosted-provider interruptions. No canonical encrypted
records were lost or rewritten.
</p>
</div>
</article>
</div>
</section>
</BaseLayout>