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8 changes: 6 additions & 2 deletions docs/kb/threatprevention/_category_.json
Original file line numberDiff line numberDiff line change
@@ -1,6 +1,10 @@
{
"label": "Troubleshooting Articles",
"label": "Knowledge Base",
"position": 999,
"collapsed": true,
"collapsible": true
"collapsible": true,
"link": {
"type": "doc",
"id": "index"
}
}
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Expand Up@@ -30,12 +30,12 @@ How to set up ESET HIPS rules to allow Threat Prevention SI Agent hook?
1. In the left pane of your **ESET PROTECT Web Console**, select **Policies**. Select the **Detection Engine** tab > **HIPS**.
2. Under the **Rules** section, click **Edit**.

![Step 2](./images/ka0Qk000000DZET_0EM4u000008M9O8.png)
![Step 2](../0-images/ka0Qk000000DZET_0EM4u000008M9O8.png)

3. In the **HIPS Rules** window, click **Add**.
4. Specify the **Rule name**, select **Allow** for the **Action** type, and proceed by clicking **Next**.

![Steps 3-4](./images/ka0Qk000000DZET_0EM4u000008M9OD.png)
![Steps 3-4](../0-images/ka0Qk000000DZET_0EM4u000008M9OD.png)

5. Select **Specific applications** in the dropdown list, and click **Add** to add the path to `SIWindowsAgent.exe`. Refer to the following code block for a default path:

Expand All@@ -45,19 +45,19 @@ How to set up ESET HIPS rules to allow Threat Prevention SI Agent hook?

Proceed to the next step by clicking **Next**.

![Step 5](./images/ka0Qk000000DZET_0EM4u000008M9OI.png)
![Step 5](../0-images/ka0Qk000000DZET_0EM4u000008M9OI.png)

6. Switch the **All file operations** switch to the on position, and proceed by clicking **Next**. Click **OK** to save changes.

![Step 6](./images/ka0Qk000000DZET_0EM4u000008M9OS.png)
![Step 6](../0-images/ka0Qk000000DZET_0EM4u000008M9OS.png)

7. Once the configuration steps are completed, proceed to the **Assign** tab. Assign the new rule to corresponding systems.

![Step 7](./images/ka0Qk000000DZET_0EM4u000008M9OX.png)
![Step 7](../0-images/ka0Qk000000DZET_0EM4u000008M9OX.png)

8. The rule should become visible in your ESET host. Refer to the **Advanced Setup** menu > **HIPS** tab > **Basic** section > **Rules** tab.

![Step 8](./images/ka0Qk000000DZET_0EM4u000008M9Oc.png)
![Step 8](../0-images/ka0Qk000000DZET_0EM4u000008M9Oc.png)

> **NOTE:** Once the rule is applied, SI Agent should be restarted.

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Expand Up@@ -41,7 +41,7 @@ In the `NVMonitorConfig` database, the host may appear multiple times within the
> SELECT * FROM [NVMonitorConfig].[dbo].[Server] WHERE name LIKE '%<Host Name>%'
> ```
>
> ![Query results in SSMS showing duplicate host entries in the Server table](./images/ka0Qk000000FNHF_0EMQk00000E8sBH.png)
> ![Query results in SSMS showing duplicate host entries in the Server table](../0-images/ka0Qk000000FNHF_0EMQk00000E8sBH.png)

## Resolution

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Expand Up@@ -47,7 +47,7 @@ knowledge_article_id: kA04u000000HDkaCAG
dotnet tool install --global haveibeenpwned-downloader
```

![User-added image](./images/ka0Qk000000DZHh_0EM4u0000084oo1.png)
![User-added image](../0-images/ka0Qk000000DZHh_0EM4u0000084oo1.png)

### Step 3. Update an already installed Pwnd Passwords Downloader

Expand All@@ -58,7 +58,7 @@ dotnet tool install --global haveibeenpwned-downloader
dotnet tool update --global haveibeenpwned-downloader
```

![User-added image](./images/ka0Qk000000DZHh_0EM4u0000084oo6.png)
![User-added image](../0-images/ka0Qk000000DZHh_0EM4u0000084oo6.png)

### Usage of Pwnd Passwords Downloader

Expand All@@ -71,7 +71,7 @@ To download NTLM hashes:
haveibeenpwned-downloader.exe -n pwnedpasswords
```

![User-added image](./images/ka0Qk000000DZHh_0EM4u0000084ooB.png)
![User-added image](../0-images/ka0Qk000000DZHh_0EM4u0000084ooB.png)

### Step 4. Prepare Pwned DB for SI

Expand All@@ -81,4 +81,4 @@ haveibeenpwned-downloader.exe -n pwnedpasswords
4. Click **Select File** and choose downloaded txt file.
5. Click the **Update** button.

![User-added image](./images/ka0Qk000000DZHh_0EM4u0000084ooG.png)
![User-added image](../0-images/ka0Qk000000DZHh_0EM4u0000084ooG.png)
Original file line numberDiff line numberDiff line change
Expand Up@@ -26,7 +26,7 @@ knowledge_article_id: kA04u00000110ffCAA
# Updating the Have I Been Pwnd NTML Hash List

## Overview
The Pwnd Passwords Downloader is a dotnet tool to download all Pwned Passwords hash ranges and save them offline so they can be used without a dependency on the k-anonymity API. For Netwrix Password Policy Enforcer Netwrix Password Policy Enforcer v.10.1 and up, you will need to download NTLM hashes using the Pwnd Passwords Downloader.
The Pwnd Passwords Downloader is a dotnet tool to download all Pwned Passwords hash ranges and save them offline so they can be used without a dependency on the k-anonymity API. For Netwrix Password Policy Enforcer v.10.1 and up, you will need to download NTLM hashes using the Pwnd Passwords Downloader.

## Prerequisites
You will need to install .NET 6 first to be able to install [Pwnd Passwords Downloader](https://github.com/HaveIBeenPwned/PwnedPasswordsDownloader). Only then can you use that tool to get the latest breached hashes from Have I Been Pwned (HIBP). You can download and install .NET 6 from: https://dotnet.microsoft.com/en-us/download/dotnet/6.0
Expand All@@ -47,7 +47,7 @@ Follow the steps to install the Pwnd Passwords Downloader.
dotnet tool install --global haveibeenpwned-downloader
```

![A screenshot of a computer Description automatically generated with medium confidence](./images/ka0Qk000000Dk3S_0EM4u000008L8RW.png)
![A screenshot of a computer Description automatically generated with medium confidence](../0-images/ka0Qk000000Dk3S_0EM4u000008L8RW.png)

3. Close the command prompt.

Expand All@@ -61,7 +61,7 @@ Follow the steps to update an installed Pwnd Passwords Downloader.
dotnet tool update --global haveibeenpwned-downloader
```

![A picture containing text, screenshot, font Description automatically generated](./images/ka0Qk000000Dk3S_0EM4u000008L8RX.png)
![A picture containing text, screenshot, font Description automatically generated](../0-images/ka0Qk000000Dk3S_0EM4u000008L8RX.png)

### Download NTML Hashes with the Pwnd Passwords Downloader
Follow the steps to download NTLM hashes (for Netwrix Password Policy Enforcer v10.1 and up):
Expand All@@ -75,7 +75,7 @@ Run:
haveibeenpwned-downloader.exe -n pwnedpasswords_ntlm
```

![A picture containing text, screenshot, font Description automatically generated](./images/ka0Qk000000Dk3S_0EM4u000008L8RY.png)
![A picture containing text, screenshot, font Description automatically generated](../0-images/ka0Qk000000Dk3S_0EM4u000008L8RY.png)

This screenshot shows the completed download.

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Expand Up@@ -43,4 +43,4 @@ The account running the SQL Server Service on the SQL server does not have acces
4. Click **Apply** to save the change and then click **Restart**.
5. Repeat steps 1–4 for **SQL Server Agent (Instance name)**.

![SQL Server Configuration Manager showing Log On tab settings for Network Service](./images/ka0Qk000000E6NJ_0EMQk000009RgNm.png)
![SQL Server Configuration Manager showing Log On tab settings for Network Service](../0-images/ka0Qk000000E6NJ_0EMQk000009RgNm.png)
27 changes: 25 additions & 2 deletions docs/kb/threatprevention/index.md
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Expand Up@@ -8,11 +8,34 @@ slug: threatprevention

Welcome to the Threat Prevention knowledge base. Browse our collection of troubleshooting guides, configuration instructions, and best practices.

Use the search function above to find specific articles or browse through all Threat Prevention KB articles in this section.
## Browse by Category

### Agent Installation and Deployment
Articles covering agent installation challenges, upgrade issues, NTLM authentication requirements, and third-party security software compatibility during deployment.

### Agent Management and Connectivity
Guidance on managing agent status, resolving connection issues, handling duplicate entries, and configuring mixed version mode for managing agents at different versions.

### Configuration and Administration
Articles on system configuration tasks including credential management, component identification, pwned password database management, and security best practices.

### Database and Maintenance
Information on SQL database management, maintenance job configuration, database size control, and authentication issues during upgrades.

### Troubleshooting and Diagnostics
Guidance on enabling debug logging, locating log files, and troubleshooting specific errors that require diagnostic information gathering.

### Licensing
Articles addressing license-related issues including premature expiration and service account permission problems.

## Quick Links

- [Threat Prevention Documentation](https://docs.netwrix.com/docs/threatprevention/7_5) - Main product documentation
- [News & Security Advisories](https://community.netwrix.com/lists/itdr) - Latest updates and changes

## Need Help?

If you can't find what you're looking for:
1. Use the search function above
2. Check the main Threat Prevention documentation
2. Check the main [Threat Prevention documentation](https://docs.netwrix.com/docs/threatprevention/7_5)
3. Contact [Netwrix support](https://www.netwrix.com/support.html)
Original file line numberDiff line numberDiff line change
Expand Up@@ -37,7 +37,7 @@ There are two options.
3. Edit the file named `SIWindowsAgent.log.config` in your favorite text editor.
4. Change `WARN` to `DEBUG` in the appropriate portion of that file:

![LogConfig.png](./images/ka0Qk000000DmDJ_0EM4u000004d1hf.png)
![LogConfig.png](../0-images/ka0Qk000000DmDJ_0EM4u000004d1hf.png)

5. Save the `.log.config` file and restart the `SIWindowsAgent` service.

Expand All@@ -50,9 +50,3 @@ There are two options.
6. Click the **Update Log Levels** button.

After collecting debug logs, set Netwrix Threat Prevention Windows agent logging back to `WARN`.

## Module
SI - Windows Agent

## Salesforce Article ID
000001064
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