Process & Efficiency Lead at NAVTOR, building AI-powered solutions that actually ship. I architect support intelligence tools, lead QA initiatives, and solve problems that save hours—not create meetings. From FTEX (AI ticket analytics) to Chrome extensions that simplify privacy policies, I build tech that works. Self-taught since 13, now crafting AI assistants in maritime tech.

• 🔭 Building AI-powered support intelligence at NAVTOR (maritime tech)
• 🛠️ Shipping FTEX—Freshdesk analytics that catches zombie tickets & SLA breaches
• 🤖 Architecting AI assistants with Microsoft Copilot Studio
• ✍️ Writing about AI & efficiency at tech.sahaibsingh.com
• 👯 Open to collaborate on AI agents, support automation, or maritime tech

• FTEX - AI-powered Freshdesk analytics: zombie ticket detection, SLA breach intelligence, support efficiency insights
• StackSentinel - Stack monitoring and alerting tool
• Polirizer - Chrome extension that simplifies privacy policies with AI

• Portsindex - Logistics tool for freight forwarders
• IPindex - Security crisis tool—saved hours during a 3-week sprint at Freightify

• Potion Path - Free Ayurvedic nutrition app for India (Repo)
• Thunder War - Sci-fi concept I'll animate someday