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Hi, I'm Sharon 👋🏽

I have a background in IT support, autonomous robotics operations, and cybersecurity.

My work focuses on supporting live technical systems, troubleshooting hardware and software issues, documenting incidents, validating fixes, and improving operational reliability.

I’m currently building projects around:

  • Autonomous robot fleet operations
  • Technical troubleshooting and incident response
  • Linux for robotics and field systems
  • Risk registers and GRC control mapping
  • Validation, testing, and operational documentation

I hold the CompTIA Security+ & ITIL certifications as well as a degree in Computer Information Systems.

About Me

I’ve worked in enterprise IT, logistics, and autonomous robotics operations.

My experience includes:

  • Supporting autonomous robot fleets
  • Monitoring system health and responding to operational issues
  • Troubleshooting Linux-based devices and network connectivity
  • Documenting defects and incidents in Jira
  • Coordinating with engineering teams
  • Performing deployment and post-fix validation
  • Applying cybersecurity and GRC concepts to autonomous systems

I’m interested in roles involving autonomous systems, technical operations, deployment, field support, reliability, testing, and technology risk.

Skills

Autonomous Systems

  • Fleet operations
  • Deployment support
  • Incident escalation
  • Operational recovery
  • Safety procedures

Technical

  • Linux
  • Networking
  • Hardware and software troubleshooting
  • Log analysis
  • Jira
  • Google Workspace

Testing and Documentation

  • Functional testing
  • Regression validation
  • Bug reporting
  • Root cause documentation
  • SOPs and runbooks

Cybersecurity and GRC

  • Risk assessment
  • Risk registers

Other Projects

Popular repositories Loading

  1. sharontechnical2022 sharontechnical2022Public

  2. Virtual-Box-Install Virtual-Box-InstallPublic

    Walk through of installation of Virtual Box to start my OS install journey

  3. Azure-Subscription-and-Resource-Group-Creation Azure-Subscription-and-Resource-Group-CreationPublic

    Creating a subscription and resource group

  4. OS-Ticket-Setup OS-Ticket-SetupPublic

  5. BootCamp-Assignments BootCamp-AssignmentsPublic

    Here you will find homework assignments from my Cyber and network security EdX bootcamp hosted by Georgia Tech.

  6. Active-Directory-Set-Up Active-Directory-Set-UpPublic

    Part 1 lab instructions for setting up AD in Windows environment