feat(triggers): add Gong webhook triggers for call events

apps/sim/app/(landing)/integrations/data/integrations.json

@@ -4106,8 +4106,19 @@
  }
  ],
  "operationCount": 18,
- "triggers": [],
- "triggerCount": 0,
+ "triggers": [
+ {
+ "id": "gong_webhook",
+ "name": "Gong Webhook",
+ "description": "Generic webhook trigger for all Gong events"
+ },
+ {
+ "id": "gong_call_completed",
+ "name": "Gong Call Completed",
+ "description": "Trigger workflow when a call is completed and processed in Gong"
+ }
+ ],
+ "triggerCount": 2,
  "authType": "none",
  "category": "tools",
  "integrationType": "sales-intelligence",

apps/sim/blocks/blocks/gong.ts

@@ -1,6 +1,7 @@
 import { GongIcon } from '@/components/icons'
 import { AuthMode, type BlockConfig, IntegrationType } from '@/blocks/types'
 import type { GongResponse } from '@/tools/gong/types'
+import { getTrigger } from '@/triggers'
 
 export const GongBlock: BlockConfig<GongResponse> = {
  type: 'gong',
@@ -15,7 +16,10 @@ export const GongBlock: BlockConfig<GongResponse> = {
  tags: ['meeting', 'sales-engagement', 'speech-to-text'],
  bgColor: '#8039DF',
  icon: GongIcon,
+ triggerAllowed: true,
  subBlocks: [
+ ...getTrigger('gong_webhook').subBlocks,
+ ...getTrigger('gong_call_completed').subBlocks,
  {
  id: 'operation',
  title: 'Operation',
@@ -568,4 +572,8 @@ Return ONLY the timestamp string in ISO 8601 format - no explanations, no quotes
  description: 'Gong API response data',
  },
  },
+ triggers: {
+ enabled: true,
+ available: ['gong_webhook', 'gong_call_completed'],
+ },
 }

apps/sim/lib/webhooks/providers/gong.ts

@@ -0,0 +1,25 @@
+import type {
+ FormatInputContext,
+ FormatInputResult,
+ WebhookProviderHandler,
+} from '@/lib/webhooks/providers/types'
+
+export const gongHandler: WebhookProviderHandler = {
+ async formatInput({ body }: FormatInputContext): Promise<FormatInputResult> {
+ const b = body as Record<string, unknown>
+ const callData = b.callData as Record<string, unknown> | undefined
+ const metaData = (callData?.metaData as Record<string, unknown>) || {}
+ const content = callData?.content as Record<string, unknown> | undefined
+
+ return {
+ input: {
+ isTest: b.isTest ?? false,
+ callData,
+ metaData,
+ parties: (callData?.parties as unknown[]) || [],
+ context: (callData?.context as unknown[]) || [],
+ trackers: (content?.trackers as unknown[]) || [],
+ },
+ }
+ },
+}

apps/sim/lib/webhooks/providers/registry.ts

@@ -12,6 +12,7 @@ import { firefliesHandler } from '@/lib/webhooks/providers/fireflies'
 import { genericHandler } from '@/lib/webhooks/providers/generic'
 import { githubHandler } from '@/lib/webhooks/providers/github'
 import { gmailHandler } from '@/lib/webhooks/providers/gmail'
+import { gongHandler } from '@/lib/webhooks/providers/gong'
 import { googleFormsHandler } from '@/lib/webhooks/providers/google-forms'
 import { grainHandler } from '@/lib/webhooks/providers/grain'
 import { hubspotHandler } from '@/lib/webhooks/providers/hubspot'
@@ -47,6 +48,7 @@ const PROVIDER_HANDLERS: Record<string, WebhookProviderHandler> = {
  generic: genericHandler,
  gmail: gmailHandler,
  github: githubHandler,
+ gong: gongHandler,
  google_forms: googleFormsHandler,
  fathom: fathomHandler,
  grain: grainHandler,

apps/sim/triggers/gong/call_completed.ts

@@ -0,0 +1,68 @@
+import { GongIcon } from '@/components/icons'
+import type { TriggerConfig } from '@/triggers/types'
+import { buildCallOutputs, gongSetupInstructions } from './utils'
+
+/**
+ * Gong Call Completed Trigger
+ *
+ * Secondary trigger - does NOT include the dropdown (the generic webhook trigger has it).
+ * Fires when a call matching the configured rule is processed in Gong.
+ */
+export const gongCallCompletedTrigger: TriggerConfig = {
+ id: 'gong_call_completed',
+ name: 'Gong Call Completed',
+ provider: 'gong',
+ description: 'Trigger workflow when a call is completed and processed in Gong',
+ version: '1.0.0',
+ icon: GongIcon,
+
+ subBlocks: [
+ {
+ id: 'webhookUrlDisplay',
+ title: 'Webhook URL',
+ type: 'short-input',
+ readOnly: true,
+ showCopyButton: true,
+ useWebhookUrl: true,
+ placeholder: 'Webhook URL will be generated',
+ mode: 'trigger',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_call_completed',
+ },
+ },
+ {
+ id: 'triggerSave',
+ title: '',
+ type: 'trigger-save',
+ hideFromPreview: true,
+ mode: 'trigger',
+ triggerId: 'gong_call_completed',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_call_completed',
+ },
+ },
+ {
+ id: 'triggerInstructions',
+ title: 'Setup Instructions',
+ hideFromPreview: true,
+ type: 'text',
+ defaultValue: gongSetupInstructions('Call Completed'),
+ mode: 'trigger',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_call_completed',
+ },
+ },
+ ],
+
+ outputs: buildCallOutputs(),
+
+ webhook: {
+ method: 'POST',
+ headers: {
+ 'Content-Type': 'application/json',
+ },
+ },
+}

apps/sim/triggers/gong/index.ts

@@ -0,0 +1,2 @@
+export { gongCallCompletedTrigger } from './call_completed'
+export { gongWebhookTrigger } from './webhook'

apps/sim/triggers/gong/utils.ts

@@ -0,0 +1,84 @@
+import type { TriggerOutput } from '@/triggers/types'
+
+/**
+ * Shared trigger dropdown options for all Gong triggers
+ */
+export const gongTriggerOptions = [
+ { label: 'General Webhook (All Events)', id: 'gong_webhook' },
+ { label: 'Call Completed', id: 'gong_call_completed' },
+]
+
+/**
+ * Generate setup instructions for a specific Gong event type
+ */
+export function gongSetupInstructions(eventType: string): string {
+ const instructions = [
+ '<strong>Note:</strong> You need admin access to Gong to set up webhooks. See the <a href="https://help.gong.io/docs/create-a-webhook-rule" target="_blank" rel="noopener noreferrer">Gong webhook documentation</a> for details.',
+ 'Copy the <strong>Webhook URL</strong> above.',
+ 'In Gong, go to <strong>Admin center > Settings > Ecosystem > Automation rules</strong>.',
+ 'Click <strong>"+ Add Rule"</strong> to create a new automation rule.',
+ `Configure rule filters to match <strong>${eventType}</strong> calls.`,
+ 'Under Actions, select <strong>"Fire webhook"</strong>.',
+ 'Paste the Webhook URL into the destination field.',
+ 'Choose an authentication method (URL includes key or Signed JWT header).',
+ 'Save the rule and click <strong>"Save"</strong> above to activate your trigger.',
+ ]
+
+ return instructions
+ .map(
+ (instruction, index) =>
+ `<div class="mb-3">${index === 0 ? instruction : `<strong>${index}.</strong> ${instruction}`}</div>`
+ )
+ .join('')
+}
+
+/**
+ * Build output schema for call events.
+ * Gong webhooks deliver call data including metadata, participants, context, and content analysis.
+ */
+export function buildCallOutputs(): Record<string, TriggerOutput> {
+ return {
+ isTest: {
+ type: 'boolean',
+ description: 'Whether this is a test webhook from the Gong UI',
+ },
+ callData: {
+ type: 'json',
+ description: 'Full call data object',
+ },
+ metaData: {
+ id: { type: 'string', description: 'Gong call ID' },
+ url: { type: 'string', description: 'URL to the call in Gong' },
+ title: { type: 'string', description: 'Call title' },
+ scheduled: { type: 'string', description: 'Scheduled start time (ISO 8601)' },
+ started: { type: 'string', description: 'Actual start time (ISO 8601)' },
+ duration: { type: 'number', description: 'Call duration in seconds' },
+ primaryUserId: { type: 'string', description: 'Primary Gong user ID' },
+ direction: { type: 'string', description: 'Call direction (Conference, Call, etc.)' },
+ system: { type: 'string', description: 'Meeting system (Zoom, Teams, etc.)' },
+ scope: { type: 'string', description: 'Call scope (External or Internal)' },
+ media: { type: 'string', description: 'Media type (Video or Audio)' },
+ language: { type: 'string', description: 'Call language code' },
+ },
+ parties: {
+ type: 'array',
+ description: 'Array of call participants with name, email, title, and affiliation',
+ },
+ context: {
+ type: 'array',
+ description: 'Array of CRM context objects (Salesforce opportunities, accounts, etc.)',
+ },
+ trackers: {
+ type: 'array',
+ description: 'Array of tracked topics/keywords with counts',
+ },
+ } as Record<string, TriggerOutput>
+}
+
+/**
+ * Build output schema for generic webhook events.
+ * Uses the same call output structure since Gong webhooks primarily deliver call data.
+ */
+export function buildGenericOutputs(): Record<string, TriggerOutput> {
+ return buildCallOutputs()
+}

apps/sim/triggers/gong/webhook.ts

@@ -0,0 +1,77 @@
+import { GongIcon } from '@/components/icons'
+import type { TriggerConfig } from '@/triggers/types'
+import { buildGenericOutputs, gongSetupInstructions, gongTriggerOptions } from './utils'
+
+/**
+ * Gong Generic Webhook Trigger
+ *
+ * Primary trigger - includes the dropdown for selecting trigger type.
+ * Accepts all webhook events from Gong automation rules.
+ */
+export const gongWebhookTrigger: TriggerConfig = {
+ id: 'gong_webhook',
+ name: 'Gong Webhook',
+ provider: 'gong',
+ description: 'Generic webhook trigger for all Gong events',
+ version: '1.0.0',
+ icon: GongIcon,
+
+ subBlocks: [
+ {
+ id: 'selectedTriggerId',
+ title: 'Trigger Type',
+ type: 'dropdown',
+ mode: 'trigger',
+ options: gongTriggerOptions,
+ value: () => 'gong_webhook',
+ required: true,
+ },
+ {
+ id: 'webhookUrlDisplay',
+ title: 'Webhook URL',
+ type: 'short-input',
+ readOnly: true,
+ showCopyButton: true,
+ useWebhookUrl: true,
+ placeholder: 'Webhook URL will be generated',
+ mode: 'trigger',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_webhook',
+ },
+ },
+ {
+ id: 'triggerSave',
+ title: '',
+ type: 'trigger-save',
+ hideFromPreview: true,
+ mode: 'trigger',
+ triggerId: 'gong_webhook',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_webhook',
+ },
+ },
+ {
+ id: 'triggerInstructions',
+ title: 'Setup Instructions',
+ hideFromPreview: true,
+ type: 'text',
+ defaultValue: gongSetupInstructions('All Events'),
+ mode: 'trigger',
+ condition: {
+ field: 'selectedTriggerId',
+ value: 'gong_webhook',
+ },
+ },
+ ],
+
+ outputs: buildGenericOutputs(),
+
+ webhook: {
+ method: 'POST',
+ headers: {
+ 'Content-Type': 'application/json',
+ },
+ },
+}

apps/sim/triggers/registry.ts

@@ -89,6 +89,7 @@ import {
  githubWorkflowRunTrigger,
 } from '@/triggers/github'
 import { gmailPollingTrigger } from '@/triggers/gmail'
+import { gongCallCompletedTrigger, gongWebhookTrigger } from '@/triggers/gong'
 import { googleFormsWebhookTrigger } from '@/triggers/googleforms'
 import {
  grainHighlightCreatedTrigger,
@@ -254,6 +255,8 @@ export const TRIGGER_REGISTRY: TriggerRegistry = {
  fathom_new_meeting: fathomNewMeetingTrigger,
  fathom_webhook: fathomWebhookTrigger,
  gmail_poller: gmailPollingTrigger,
+ gong_call_completed: gongCallCompletedTrigger,
+ gong_webhook: gongWebhookTrigger,
  grain_webhook: grainWebhookTrigger,
  grain_item_added: grainItemAddedTrigger,
  grain_item_updated: grainItemUpdatedTrigger,