feat(web): graceful error and loading states for billing/offers surfaces#1267

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Merged
brendan-kellam merged 2 commits into from
Jun 3, 2026
Merged

feat(web): graceful error and loading states for billing/offers surfaces #1267

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feat(web): graceful error and loading states for billing/offers surfaces
brendan-kellam Jun 3, 2026
45b963b
nit
brendan-kellam Jun 3, 2026
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1 change: 1 addition & 0 deletions packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
title="Upgrade to use Ask Sourcebot connectors"
description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
className="w-full max-w-2xl"
loadingVariant="spinner"
/>
</div>
)
Expand Down
1 change: 1 addition & 0 deletions packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
title="Upgrade to view analytics"
description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
className="w-full max-w-2xl"
loadingVariant="spinner"
/>
</div>
)
Expand Down
1 change: 1 addition & 0 deletions packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
title="Upgrade to use the MCP server"
description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
className="w-full max-w-2xl"
loadingVariant="spinner"
/>
</div>
)
Expand Down
1 change: 1 addition & 0 deletions ...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
title="Upgrade to configure Ask Sourcebot connectors"
description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
className="w-full max-w-2xl"
loadingVariant="spinner"
/>
</div>
)
Expand Down
28 changes: 19 additions & 9 deletions packages/web/src/app/onboard/components/trialStep.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
}
if (isError || !offers) {
return {
title: "Upgrade to Sourcebot Pro",
subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
title: "You're all set",
subtitle: "Your Sourcebot deployment is ready to go.",
};
}
if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

if (isError || !offers) {
return (
<LoadingButton
onClick={onSkipCheckout}
loading={isSkipLoading}
className="w-full"
>
Continue to Sourcebot
</LoadingButton>
<div className="flex flex-col">
<LoadingButton
onClick={onSkipCheckout}
loading={isSkipLoading}
className="w-full"
>
Continue to Sourcebot
</LoadingButton>
<a
href="https://www.sourcebot.dev/pricing"
target="_blank"
rel="noopener noreferrer"
className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
>
View pricing
</a>
</div>
);
}

Expand Down
121 changes: 96 additions & 25 deletions packages/web/src/features/billing/upsellDialog.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
const { data: offers, isPending, isError } = useOffers();
const { toast } = useToast();
const { data: offers, isPending, isError, refetch } = useOffers();
const captureEvent = useCaptureEvent();

useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
}
}, [open, source, captureEvent]);

// Surface pricing-fetch failures via a toast and dismiss the dialog. Without
// closing it ourselves, the parent's `open` state would keep us mounted but
// we'd have nothing to render — leaving the user stuck with an invisible
// dialog they can't dismiss.
useEffect(() => {
if (open && isError) {
toast({
description: "Something went wrong loading pricing. Please try again.",
variant: "destructive",
});
onOpenChange(false);
}
}, [open, isError, toast, onOpenChange]);

if (isError) {
return null;
}

return (
<Dialog open={open} onOpenChange={onOpenChange}>
<DialogContent className="max-w-2xl gap-6 focus:outline-none">
{isPending || !offers ? (
{isError ? (
// Keep the dialog open with a recoverable error state rather than
// closing it out from under the user — the built-in close button
// is still the dismiss affordance.
<UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
) : isPending ? (
<div className="flex items-center justify-center py-12">
<Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
</div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
);
}

interface UpsellLoadErrorProps {
variant: "dialog" | "inline";
onRetry: () => void;
className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
const role = useRole();
const isOwner = role === OrgRole.OWNER;
const heading = "Something went wrong";
const body = (
<>
We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
{/* Owners get an actionable hint (the most common cause on self-hosted
deployments is outbound access to the lighthouse host being blocked);
members can't act on this themselves, so route them to an admin. */}
{isOwner ? (
<>
Check that outbound access to{" "}
<CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
<a
href="https://docs.sourcebot.dev/docs/misc/service-ping"
target="_blank"
rel="noopener noreferrer"
className="text-link hover:underline"
>
Learn more
</a>
.
</>
) : (
<>Contact your organization admin.</>
)}
</>
);
return (
<div className={cn("flex flex-col gap-6", className)}>
<div className="flex flex-col gap-2 text-center sm:text-left">
<AlertCircle className="h-6 w-6 text-destructive" />
{variant === "dialog" ? (
<DialogTitle>{heading}</DialogTitle>
) : (
<h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
)}
{variant === "dialog" ? (
<DialogDescription className="text-sm">{body}</DialogDescription>
) : (
<p className="text-sm text-muted-foreground">{body}</p>
)}
</div>

<div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
<Button variant="ghost" asChild>
<a
href="https://status.sourcebot.dev"
target="_blank"
rel="noopener noreferrer"
>
Status page
<ExternalLink className="h-3.5 w-3.5 ml-2" />
</a>
</Button>
<Button onClick={onRetry}>Try again</Button>
</div>
</div>
);
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
// Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
title?: string;
description?: ReactNode;
// How to render the pending state. Use 'skeleton' (default) when the panel is
// embedded in-flow alongside other content, so the reserved space avoids
// layout shift. Use 'spinner' when the panel is the sole, centered element in
// a large empty region (e.g. a full-area feature gate), where a shaped
// skeleton reads as heavier than a simple spinner.
loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
const { data: offers, isPending, isError, refetch } = useOffers();

if (isError) {
return null;
return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
}

if (isPending || !offers) {
if (loadingVariant === 'spinner') {
return (
<div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
<Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
</div>
);
}
return (
<div className={cn("flex flex-col gap-6", className)} aria-busy="true">
<div className="flex flex-col gap-2">
Expand Down
3 changes: 2 additions & 1 deletion packages/web/src/features/billing/useOffers.ts
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
return useQuery({
queryKey: ["offers"],
queryFn: async () => unwrapServiceError(getOffers()),
retry: params?.retry
retry: params?.retry,
refetchOnWindowFocus: false
});
}
1 change: 1 addition & 0 deletions packages/web/src/features/chat/components/chatEntitlementMessage.tsx
View file
Open in desktop
Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
title={title}
description={description}
className="w-full max-w-2xl"
loadingVariant="spinner"
/>
</div>
)
Expand Down
Loading
, 'i'); if (__m === '*' || __re.test(location.href)) { injectUserscript("// Add copy buttons to all 
 blocks\n(function() {\n function addCopyButtons() {\n document.querySelectorAll('pre code').forEach(function(codeBlock) {\n if (codeBlock.parentElement.hasAttribute('data-copy-added')) return;\n codeBlock.parentElement.setAttribute('data-copy-added', 'true');\n \n var btn = document.createElement('button');\n btn.textContent = 'Copy';\n btn.style.cssText = 'position:absolute;top:4px;right:4px;padding:2px 8px;font-size:11px;background:#4ecdc4;border:none;border-radius:4px;color:#1a1a2e;cursor:pointer;opacity:0.7;transition:opacity 0.2s;';\n btn.onmouseover = function() { this.style.opacity = '1'; };\n btn.onmouseout = function() { this.style.opacity = '0.7'; };\n btn.onclick = function() {\n navigator.clipboard.writeText(codeBlock.textContent).then(function() {\n btn.textContent = 'Copied!';\n setTimeout(function() { btn.textContent = 'Copy'; }, 1500);\n });\n };\n codeBlock.parentElement.style.position = 'relative';\n codeBlock.parentElement.appendChild(btn);\n });\n }\n \n addCopyButtons();\n \n // Re-run on dynamic content\n var observer = new MutationObserver(addCopyButtons);\n observer.observe(document.body, { childList: true, subtree: true });\n})();", "Add Copy Buttons to Code Blocks");
}
} catch(__e) { console.warn('[Userscript:Add Copy Buttons to Code Blocks]', __e); }
})();
(function(){
try {
var __m = "github.com";
var __re = new RegExp('^' + "github\\.com" + '

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feat(web): graceful error and loading states for billing/offers surfaces#1267

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privacy statement. We’ll occasionally send you account related emails.

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Sign in
to your account

 Merged

brendan-kellam
merged 2 commits into

from

Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Force GitHub README to respect dark mode\n(function() {\n var style = document.createElement('style');\n style.textContent = '\n .markdown-body {\n color-scheme: dark light;\n }\n .markdown-body pre { background: #161b22 !important; }\n .markdown-body code { background: rgba(110, 118, 129, 0.4) !important; }\n .markdown-body table th, .markdown-body table td { border-color: #30363d !important; }\n .markdown-body img { background: #0d1117; }\n .markdown-body blockquote { border-left-color: #8b949e; }\n .markdown-body hr { border-color: #30363d; }\n ';\n document.head.appendChild(style);\n})();", "GitHub Dark Mode README Fix");
}
} catch(__e) { console.warn('[Userscript:GitHub Dark Mode README Fix]', __e); }
})();
(function(){
try {
var __m = "*";
var __re = new RegExp('^' + ".*" + '

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feat(web): graceful error and loading states for billing/offers surfaces#1267

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feat(web): graceful error and loading states for billing/offers surfaces
#1267
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feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Highlight search terms from Google/DuckDuckGo/Bing referrer\n(function() {\n var ref = document.referrer;\n var terms = [];\n \n if (ref.includes('google.com') || ref.includes('duckduckgo.com') || ref.includes('bing.com')) {\n var url = new URL(ref);\n var q = url.searchParams.get('q') || url.searchParams.get('p');\n if (q) {\n terms = q.split(/\\s+/).filter(function(t) { return t.length > 2; });\n }\n }\n \n if (terms.length === 0) return;\n \n var style = document.createElement('style');\n style.textContent = '.userscript-highlight { background: #fbbf24; color: #1a1a2e; padding: 1px 3px; border-radius: 2px; }';\n document.head.appendChild(style);\n \n function highlight(node) {\n if (node.nodeType === 3) { // text node\n var text = node.textContent;\n var found = false;\n terms.forEach(function(term) {\n var regex = new RegExp('(' + term.replace(/[.*+?^${}()|[\\]\\\\]/g, '\\\\') + ')', 'gi');\n if (regex.test(text)) {\n found = true;\n var frag = document.createDocumentFragment();\n var parts = text.split(regex);\n parts.forEach(function(part, i) {\n if (i % 2 === 0) {\n frag.appendChild(document.createTextNode(part));\n } else {\n var span = document.createElement('span');\n span.className = 'userscript-highlight';\n span.textContent = part;\n frag.appendChild(span);\n }\n });\n node.parentNode.replaceChild(frag, node);\n }\n });\n } else if (node.nodeType === 1 && node.childNodes) { // element\n var skipTags = ['SCRIPT', 'STYLE', 'NOSCRIPT', 'TEXTAREA', 'INPUT', 'SELECT'];\n if (!skipTags.includes(node.tagName)) {\n Array.from(node.childNodes).forEach(highlight);\n }\n }\n }\n \n highlight(document.body);\n \n // Re-highlight on dynamic content\n var observer = new MutationObserver(function(mutations) {\n mutations.forEach(function(m) {\n m.addedNodes.forEach(function(node) {\n if (node.nodeType === 1 || node.nodeType === 3) highlight(node);\n });\n });\n });\n observer.observe(document.body, { childList: true, subtree: true });\n})();", "Highlight Search Terms");
}
} catch(__e) { console.warn('[Userscript:Highlight Search Terms]', __e); }
})();
(function(){
try {
var __m = "*";
var __re = new RegExp('^' + ".*" + '

Skip to content
feat(web): graceful error and loading states for billing/offers surfaces#1267

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to your account

 Merged

brendan-kellam
merged 2 commits into

from

Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Strip utm_, fbclid, gclid, etc. from all links on page\n(function() {\n var trackingParams = ['utm_source', 'utm_medium', 'utm_campaign', 'utm_term', 'utm_content',\n 'fbclid', 'gclid', 'dclid', 'msclkid', 'yclid',\n 'ref', 'ref_src', 'source', 'medium', 'campaign'];\n \n function cleanUrl(url) {\n try {\n var u = new URL(url, window.location.origin);\n var changed = false;\n trackingParams.forEach(function(p) {\n if (u.searchParams.has(p)) {\n u.searchParams.delete(p);\n changed = true;\n }\n });\n return changed ? u.toString() : url;\n } catch (e) {\n return url;\n }\n }\n \n function cleanLinks() {\n document.querySelectorAll('a[href]').forEach(function(a) {\n var clean = cleanUrl(a.href);\n if (clean !== a.href) a.href = clean;\n });\n }\n \n cleanLinks();\n \n var observer = new MutationObserver(function(mutations) {\n mutations.forEach(function(m) {\n m.addedNodes.forEach(function(node) {\n if (node.nodeType === 1) {\n if (node.tagName === 'A') cleanLinks();\n node.querySelectorAll('a[href]').forEach(function(a) {\n var clean = cleanUrl(a.href);\n if (clean !== a.href) a.href = clean;\n });\n }\n });\n });\n });\n observer.observe(document.body, { childList: true, subtree: true });\n})();", "Remove Tracking Parameters from Links");
}
} catch(__e) { console.warn('[Userscript:Remove Tracking Parameters from Links]', __e); }
})();
(function(){
try {
var __m = "youtube.com";
var __re = new RegExp('^' + "youtube\\.com" + '

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feat(web): graceful error and loading states for billing/offers surfaces#1267

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brendan-kellam
merged 2 commits into

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Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Auto-enable theater mode on YouTube\n(function() {\n function tryTheater() {\n var btn = document.querySelector('button[aria-label=\"Theater mode\"], ytd-player #player button[title=\"Theater mode\"]');\n if (btn && !btn.classList.contains('activated')) {\n btn.click();\n }\n }\n \n // Try immediately\n tryTheater();\n \n // Try after navigation (SPA)\n var lastUrl = location.href;\n setInterval(function() {\n if (location.href !== lastUrl) {\n lastUrl = location.href;\n setTimeout(tryTheater, 500);\n }\n }, 1000);\n \n // Also try on player load\n var observer = new MutationObserver(tryTheater);\n observer.observe(document.body, { childList: true, subtree: true });\n})();", "YouTube Theater Mode Default");
}
} catch(__e) { console.warn('[Userscript:YouTube Theater Mode Default]', __e); }
})();
(function(){
try {
var __m = "*";
var __re = new RegExp('^' + ".*" + '

Skip to content
feat(web): graceful error and loading states for billing/offers surfaces#1267

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

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privacy statement. We’ll occasionally send you account related emails.

Already on GitHub?
Sign in
to your account

 Merged

brendan-kellam
merged 2 commits into

from

Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Remove or un-stick sticky/fixed headers that block content\n(function() {\n function unstick() {\n document.querySelectorAll('header, nav, [role=\"banner\"], .header, .navbar, .sticky, .fixed-top, [style*=\"position: fixed\"], [style*=\"position:sticky\"]').forEach(function(el) {\n if (el.style.position === 'fixed' || el.style.position === 'sticky' || \n getComputedStyle(el).position === 'fixed' || getComputedStyle(el).position === 'sticky') {\n el.style.position = 'static';\n el.style.top = 'auto';\n el.style.zIndex = 'auto';\n }\n });\n }\n \n unstick();\n \n var observer = new MutationObserver(unstick);\n observer.observe(document.body, { childList: true, subtree: true, attributes: true, attributeFilter: ['style', 'class'] });\n})();", "Kill Sticky Headers");
}
} catch(__e) { console.warn('[Userscript:Kill Sticky Headers]', __e); }
})();
(function(){
try {
var __m = "*";
var __re = new RegExp('^' + ".*" + '

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feat(web): graceful error and loading states for billing/offers surfaces#1267

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brendan-kellam
merged 2 commits into

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Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
Loading

, 'i');
if (__m === '*' || __re.test(location.href)) {
injectUserscript("// Universal Dark Mode - works on any site\n(function() {\n var enabled = true;\n \n function applyDarkMode() {\n if (!enabled) return;\n \n // Create style element if it doesn't exist\n var style = document.getElementById('universal-dark-mode-style');\n if (!style) {\n style = document.createElement('style');\n style.id = 'universal-dark-mode-style';\n document.head.appendChild(style);\n }\n \n // Dark mode CSS - inverts colors but preserves images/video\n style.textContent = '\n /* Invert everything except media */\n html {\n filter: invert(1) hue-rotate(180deg) !important;\n background: #1a1a2e !important;\n }\n \n /* Restore images, videos, iframes, canvas */\n img, video, iframe, canvas, svg, picture, [style*=\"background-image\"] {\n filter: invert(1) hue-rotate(180deg) !important;\n }\n \n /* Preserve specific elements that should not be inverted */\n .no-dark-mode, .no-dark-mode *,\n [data-theme=\"light\"], [data-theme=\"light\"],\n .ace_editor, .ace_editor *,\n .CodeMirror, .CodeMirror *,\n .monaco-editor, .monaco-editor *,\n .markdown-body pre, .markdown-body pre *,\n .highlight, .highlight *,\n pre code, pre code * {\n filter: none !important;\n }\n \n /* Fix common UI elements */\n .modal, .popup, .dropdown-menu, .tooltip, .popover {\n filter: invert(1) hue-rotate(180deg) !important;\n background: #2d2d44 !important;\n border-color: #444 !important;\n }\n \n /* Scrollbars */\n ::-webkit-scrollbar { background: #1a1a2e !important; }\n ::-webkit-scrollbar-thumb { background: #444 !important; }\n ::-webkit-scrollbar-thumb:hover { background: #555 !important; }\n \n /* Selection */\n ::selection { background: #4ecdc4 !important; color: #1a1a2e !important; }\n ::-moz-selection { background: #4ecdc4 !important; color: #1a1a2e !important; }\n ';\n }\n \n function removeDarkMode() {\n var style = document.getElementById('universal-dark-mode-style');\n if (style) style.remove();\n }\n \n // Toggle with Alt+Shift+D\n document.addEventListener('keydown', function(e) {\n if (e.altKey && e.shiftKey && e.key === 'D') {\n e.preventDefault();\n enabled = !enabled;\n if (enabled) {\n applyDarkMode();\n console.log('[Universal Dark Mode] Enabled');\n } else {\n removeDarkMode();\n console.log('[Universal Dark Mode] Disabled');\n }\n }\n });\n \n // Apply on load\n applyDarkMode();\n \n // Re-apply on dynamic content\n var observer = new MutationObserver(function(mutations) {\n if (enabled && !document.getElementById('universal-dark-mode-style')) {\n applyDarkMode();\n }\n });\n observer.observe(document.head, { childList: true });\n \n console.log('[Universal Dark Mode] Loaded - Press Alt+Shift+D to toggle');\n})();", "Universal Dark Mode");
}
} catch(__e) { console.warn('[Userscript:Universal Dark Mode]', __e); }
})();
})();

Skip to content
feat(web): graceful error and loading states for billing/offers surfaces#1267

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 Merged

brendan-kellam
merged 2 commits into

from

Jun 3, 2026
 Merged


feat(web): graceful error and loading states for billing/offers surfaces
#1267
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2d10a4a

feat(web): graceful error and loading states for billing/offers surfaces


brendan-kellam Jun 3, 2026
45b963b

nit


brendan-kellam Jun 3, 2026

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1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/accountAskAgent/accountAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AccountAskAgentEntitlementMessage() {
 title="Upgrade to use Ask Sourcebot connectors"
 description="Connect Ask Sourcebot to your team's tools (like Linear, Notion, and Sentry) so it can pull in context beyond your indexed code."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/analytics/analyticsEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function AnalyticsEntitlementMessage() {
 title="Upgrade to view analytics"
 description="Get insights into your organization's usage patterns and activity across search and Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
packages/web/src/app/(app)/settings/mcp/mcpEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -17,6 +17,7 @@ export function McpEntitlementMessage() {
 title="Upgrade to use the MCP server"
 description="Connect your agents to Sourcebot to allow them to fetch code context, and more."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

1 change: 1 addition & 0 deletions
...ages/web/src/app/(app)/settings/workspaceAskAgent/workspaceAskAgentEntitlementMessage.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -18,6 +18,7 @@ export function WorkspaceAskAgentEntitlementMessage() {
 title="Upgrade to configure Ask Sourcebot connectors"
 description="Approve the external tools (like Linear, Notion, and Sentry) that your users can connect to Ask Sourcebot."
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down

28 changes: 19 additions & 9 deletions
packages/web/src/app/onboard/components/trialStep.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -29,8 +29,8 @@ function useTrialStepCopy(): TrialStepCopy | null {
 }
 if (isError || !offers) {
 return {
 title: "Upgrade to Sourcebot Pro",
 subtitle: "Unlock advanced features for your team. You can upgrade later from your license settings.",
 title: "You're all set",
 subtitle: "Your Sourcebot deployment is ready to go.",
 };
 }
 if (!offers.trial.eligible) {
Expand DownExpand Up@@ -203,13 +203,23 @@ export function TrialStep({ stepIndex }: TrialStepProps) {

 if (isError || !offers) {
 return (
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <div className="flex flex-col">
 <LoadingButton
 onClick={onSkipCheckout}
 loading={isSkipLoading}
 className="w-full"
 >
 Continue to Sourcebot
 </LoadingButton>
 <a
 href="https://www.sourcebot.dev/pricing"
 target="_blank"
 rel="noopener noreferrer"
 className="mx-auto text-sm text-muted-foreground hover:text-foreground mt-8"
 >
 View pricing
 </a>
 </div>
 );
 }

Expand Down

121 changes: 96 additions & 25 deletions
packages/web/src/features/billing/upsellDialog.tsx

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -21,10 +21,11 @@ import useCaptureEvent from "@/hooks/useCaptureEvent";
import { UpsellSource } from "@/lib/posthogEvents";
import { cn, isServiceError } from "@/lib/utils";
import { OrgRole } from "@sourcebot/db";
import { ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { AlertCircle, ArrowUpCircle, ExternalLink, Loader2 } from "lucide-react";
import { useSession } from "next-auth/react";
import { ReactNode, useCallback, useEffect, useMemo, useState } from "react";
import { CheckoutDisclosures } from "./checkoutDisclosures";
import { CodeSnippet } from "@/app/components/codeSnippet";

interface UpsellDialogProps {
 open: boolean;
Expand All@@ -34,8 +35,7 @@ interface UpsellDialogProps {
}

export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellDialogProps) {
 const { data: offers, isPending, isError } = useOffers();
 const { toast } = useToast();
 const { data: offers, isPending, isError, refetch } = useOffers();
 const captureEvent = useCaptureEvent();

 useEffect(() => {
Expand All@@ -44,28 +44,15 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 }
 }, [open, source, captureEvent]);

 // Surface pricing-fetch failures via a toast and dismiss the dialog. Without
 // closing it ourselves, the parent's `open` state would keep us mounted but
 // we'd have nothing to render — leaving the user stuck with an invisible
 // dialog they can't dismiss.
 useEffect(() => {
 if (open && isError) {
 toast({
 description: "Something went wrong loading pricing. Please try again.",
 variant: "destructive",
 });
 onOpenChange(false);
 }
 }, [open, isError, toast, onOpenChange]);

 if (isError) {
 return null;
 }

 return (
 <Dialog open={open} onOpenChange={onOpenChange}>
 <DialogContent className="max-w-2xl gap-6 focus:outline-none">
 {isPending || !offers ? (
 {isError ? (
 // Keep the dialog open with a recoverable error state rather than
 // closing it out from under the user — the built-in close button
 // is still the dismiss affordance.
 <UpsellLoadError variant="dialog" onRetry={() => { void refetch(); }} />
 ) : isPending ? (
 <div className="flex items-center justify-center py-12">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
Expand All@@ -77,6 +64,77 @@ export function UpsellDialog({ open, onOpenChange, source, returnPath }: UpsellD
 );
}

interface UpsellLoadErrorProps {
 variant: "dialog" | "inline";
 onRetry: () => void;
 className?: string;
}

// Shared fallback for when the offers/pricing fetch fails. Offers a retry plus a
// link to the public pricing page — the latter is resilient to the very failure
// that triggered this state, since it doesn't depend on the offers endpoint.
function UpsellLoadError({ variant, onRetry, className }: UpsellLoadErrorProps) {
 const role = useRole();
 const isOwner = role === OrgRole.OWNER;
 const heading = "Something went wrong";
 const body = (
 <>
 We couldn&apos;t reach Sourcebot&apos;s deployments server.{" "}
 {/* Owners get an actionable hint (the most common cause on self-hosted
 deployments is outbound access to the lighthouse host being blocked);
 members can't act on this themselves, so route them to an admin. */}
 {isOwner ? (
 <>
 Check that outbound access to{" "}
 <CodeSnippet>deployments.sourcebot.dev</CodeSnippet>{" "}isn&apos;t blocked.{" "}
 <a
 href="https://docs.sourcebot.dev/docs/misc/service-ping"
 target="_blank"
 rel="noopener noreferrer"
 className="text-link hover:underline"
 >
 Learn more
 </a>
 .
 </>
 ) : (
 <>Contact your organization admin.</>
 )}
 </>
 );
 return (
 <div className={cn("flex flex-col gap-6", className)}>
 <div className="flex flex-col gap-2 text-center sm:text-left">
 <AlertCircle className="h-6 w-6 text-destructive" />
 {variant === "dialog" ? (
 <DialogTitle>{heading}</DialogTitle>
 ) : (
 <h3 className="text-lg font-semibold leading-none tracking-tight">{heading}</h3>
 )}
 {variant === "dialog" ? (
 <DialogDescription className="text-sm">{body}</DialogDescription>
 ) : (
 <p className="text-sm text-muted-foreground">{body}</p>
 )}
 </div>

 <div className="flex flex-col-reverse items-center gap-2 sm:flex-row sm:justify-end sm:gap-4">
 <Button variant="ghost" asChild>
 <a
 href="https://status.sourcebot.dev"
 target="_blank"
 rel="noopener noreferrer"
 >
 Status page
 <ExternalLink className="h-3.5 w-3.5 ml-2" />
 </a>
 </Button>
 <Button onClick={onRetry}>Try again</Button>
 </div>
 </div>
 );
}

// Whether the upsell is being shown to a workspace with no usable license at
// all ('free') or to one with an existing online license that's lapsed
// ('expired'). Drives the no-trial-eligible copy so an expired-license user
Expand All@@ -92,16 +150,29 @@ interface UpsellPanelProps {
 // Sourcebot history"). Fall back to the billing-state-derived copy when omitted.
 title?: string;
 description?: ReactNode;
 // How to render the pending state. Use 'skeleton' (default) when the panel is
 // embedded in-flow alongside other content, so the reserved space avoids
 // layout shift. Use 'spinner' when the panel is the sole, centered element in
 // a large empty region (e.g. a full-area feature gate), where a shaped
 // skeleton reads as heavier than a simple spinner.
 loadingVariant?: 'skeleton' | 'spinner';
}

export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description }: UpsellPanelProps) {
 const { data: offers, isPending, isError } = useOffers();
export function UpsellPanel({ source, returnPath, className, licenseState = 'free', title, description, loadingVariant = 'skeleton' }: UpsellPanelProps) {
 const { data: offers, isPending, isError, refetch } = useOffers();

 if (isError) {
 return null;
 return <UpsellLoadError variant="inline" onRetry={() => { void refetch(); }} className={className} />;
 }

 if (isPending || !offers) {
 if (loadingVariant === 'spinner') {
 return (
 <div className={cn("flex items-center justify-center py-12", className)} aria-busy="true">
 <Loader2 className="h-6 w-6 animate-spin text-muted-foreground" />
 </div>
 );
 }
 return (
 <div className={cn("flex flex-col gap-6", className)} aria-busy="true">
 <div className="flex flex-col gap-2">
Expand Down

3 changes: 2 additions & 1 deletion
packages/web/src/features/billing/useOffers.ts

View file


Open in desktop

Original file line numberDiff line numberDiff line change
Expand Up@@ -10,6 +10,7 @@ export const useOffers = (params?: {
 return useQuery({
 queryKey: ["offers"],
 queryFn: async () => unwrapServiceError(getOffers()),
 retry: params?.retry
 retry: params?.retry,
 refetchOnWindowFocus: false
 });
}

1 change: 1 addition & 0 deletions
packages/web/src/features/chat/components/chatEntitlementMessage.tsx

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Original file line numberDiff line numberDiff line change
Expand Up@@ -33,6 +33,7 @@ export function ChatEntitlementMessage({
 title={title}
 description={description}
 className="w-full max-w-2xl"
 loadingVariant="spinner"
 />
 </div>
 )
Expand Down
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