Senior AI Automation Engineer · Agentic AI Systems Architect · LLM Integration Expert
I build production-grade agentic AI systems, multi-cloud voice agents, and LLM-driven workflow automations across AWS and Microsoft platforms. Currently deep-diving into OpenClaw and AWS — building intelligent, scalable contact center and voice AI solutions.
🌍 Remote | 🌐 usmanmahmood.tech | 📧 contact@usmanmahmood.tech
- 🤖 Specializing in Agentic AI, RAG pipelines, MCP servers, and multi-LLM orchestration
- 🔭 Currently exploring and working on OpenClaw and AWS — voice AI, contact center automation, and real-time agent assist
- ☁️ Experienced with AWS (Bedrock AgentCore, Lambda, Connect, SageMaker, Lex, Transcribe) and Microsoft Power Platform
- ⚙️ Building intelligent automation workflows with n8n, Make, Power Automate, and Azure Logic Apps
- 🎙️ Developing production voice AI agents using VAPI, ElevenLabs, Twilio, and Amazon Polly
- 🔗 Integrating CRMs, communication platforms, and business tools via APIs at scale
- 🧠 Fine-tuning and deploying open-source LLMs for domain-specific applications
| Project | Description |
|---|---|
| OpenClaw | Exploring agentic AI capabilities and building intelligent automation workflows |
| AWS Connect | Designing AI-powered contact center solutions with real-time transcription, sentiment analysis, and LLM-driven agent assist |
| AWS Bedrock AgentCore | Building and deploying production-grade agentic AI systems on AWS |
| Amazon SageMaker | Fine-tuning and deploying custom LLMs for domain-specific use cases |
| Amazon Q | Leveraging generative AI assistant capabilities for enterprise automation |
OpenAI GPT-4oClaude (Anthropic)GeminiLlama 3MistralGroqOllamaLangChainLangGraphLlamaIndexAutoGenCrewAIAmazon BedrockHugging FaceOpenAI Assistants APIFunction CallingPrompt EngineeringRAGMCP ServersAWS Bedrock AgentCoreAmazon Q
VAPIElevenLabsAmazon PollyAmazon TranscribeAmazon LexAWS ConnectDeepgramWhisperAssemblyAITwilio VoiceLiveKitDaily.co
PineconeWeaviateQdrantChromaDBFAISSpgvectorMilvusOpenAI EmbeddingsCohere EmbeddingsSentence Transformers
OpenClawn8nMake.comPower AutomatePower AppsCopilot StudioAzure Logic AppsManyChatPipedreamZapierActivepieces
PythonTypeScriptJavaScriptNode.jsGoJavaC++BashSQL
FastAPIFlaskDjangoExpress.jsGraphQLWebSocketsCeleryRedis QueueBullgRPCPydanticSQLAlchemy
ReactNext.jsReact NativeTailwind CSSReduxZustandShadCN UIMaterial UI
AWS:EC2LambdaSageMakerBedrockBedrock AgentCoreConnectLexTranscribePollyAmazon QKinesisKinesis Video StreamsStep FunctionsAPI GatewayDynamoDBSQSSNSS3RedshiftCloudWatchIAMCognitoCloudFormation
Other Cloud:AzureGoogle CloudVercelRailwayRenderFly.io
DevOps:DockerGitHub ActionsNginxPM2LinuxGit
PostgreSQLMongoDBMySQLRedisSupabaseDynamoDBPineconeBigQueryCassandraSQLiteNeon
TensorFlowPyTorchScikit-LearnKerasXGBoostLightGBMPandasNumPyMatplotlibSeabornPlotlyJupyterGoogle ColabAWS SageMakerHugging Face TransformersPEFTLoRAQLoRARLHF
HubSpotSalesforceZoho CRMGoHighLevelTwilioSendGridMailgunStripeApollo.ioAirtableNotion APISlack APIWhatsApp Business APIZoom APIGoogle Workspace APIMicrosoft Graph API
BeautifulSoupScrapyPlaywrightSeleniumApifyApache KafkaApache SparkAirflowdbt
Power BITableauBigQueryLooker StudioMetabaseGrafana
SoraGoogle VeoElevenLabsStable DiffusionDALL·EMidjourney APIRunwayML
| Area | Level |
|---|---|
| Agentic AI & LLM Systems | Expert |
| n8n / Make / Workflow Automation | Expert |
| FastAPI / Python Backend | Expert |
| CRM Integrations | Expert |
| Voice AI & Contact Center (AWS Connect) | Advanced |
| RAG Pipelines & Vector Search | Advanced |
| AWS Cloud Architecture | Advanced |
| LangChain / LangGraph / MCP Servers | Advanced |
| Microsoft Power Platform | Advanced |
| ML / Fine-tuning (LoRA, RLHF) | Advanced |
| ETL Data Pipelines (Kafka / Spark) | Proficient |
| Frontend (React / Next.js) | Proficient |
Available for freelance projects, collaborations, and full-time remote opportunities in AI automation, agentic systems, and voice AI.